Q: We just had a hail storm in my area. I don’t see any damage. Is there possibly damage I can’t see?

A: Many homeowners may not realize the extent of the property loss they have suffered after a storm. An untrained eye may not see the damage and left unchecked it can be costly. Storm damage actually will reduce the life of the materials and often void manufacturers warranties. Our Ask a Pro Specialists have extensive training to detect storm damage indicators and they are aided by weather maps that identify specific neighborhoods damaged by storms.

Q: What do I do if my house has storm damage?

A: You have taken the right first step by searching for a qualified contractor. Take a look at our steps for handling an insurance claim for more details.

Q: I’ve never had to deal with storm damage repairs, what do I need to know to hire the right contractor?

A: To assist in your decision, we suggest asking six basic questions in the event of storm damage:

  1. Does the contractor have experience handling insurance claim work after hail and wind storms? How many claims annually?

  2. Does the contractor have referrals or testimonials?

  3. Is the contractor reputable? Look to see if they are a member of roofing industry associations and listed with BBB.

  4. How does the contractor handle warranty work?

  5. Is the contractor accessible 24 hours a day and have access to quality materials to prevent delay? We are a Platinum Preferred Provider of Owens Corning – the biggest name in roofing materials – and have built a reputation to have the materials and labor available after a storm.

  6. Is the contractor licensed and insured? (Ask to see proof.)

Q: Do I need to find out my local building codes and/or get a permit?

A: Asap has a dedicated team of individuals just for this reason. We always make sure of the codes required on all of our projects and pull the required permits if applicable. In other words we handle the project from beginning to end so you don’t have to.

Q: I’m getting a leak in my house. What do I do about stopping the leak?

A: The first step is to protect the interior of the home. Get buckets or other suitable objects to collect the drips and move any valuables and electrical equipment away from the leak. Next, call us ASAP 1.800.903.4245 so we can inspect the source of the leak and provide counsel on the appropriate steps to repair or replace your roof.

Q: I am considering installing both roofing and siding. Which should I install first?

A: Your roof should be installed first. First, you want to protect your home from the top down. Second, roofing materials are heavier and it’s much easier to adjust your siding to coordinate with your roof during the installation process.

Q: What do your customers say about you?

A: We take pride in our work and our customer service is our focal point. We’ve helped thousands of customers and appreciate all those that took the time to let us know how we did. Read what our customer testimonials and surveys say.

Q: What Types of Payments do you accept?

A: We accept Visa, Mastercard, American Express, Cash or Check. Financing is also available in most circumstances.